You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities At the end of the year you have the choice as to whether you wish to renew the service for a small annual fee. If you choose not to renew the service your trueCall unit will continue to operate as it is, and we will continue to support you - you just won’t be able to log in to your Internet Control Panel account. I am flabbergasted at how terribly implemented this was, actually filtered the most important messages and let the spam come through. VAT Relief for the disabled is a government scheme that allows the zero-rating of goods if certain conditions are met. The TrueCall Care Unit has 3 filter settings for incoming unauthorised calls, only 1 filter profile can be active at any time.

International Filter (Medium Control): This filter splits calls into UK calls and international calls. The app and its interface is brilliant doing the job that is required, but it is very badly let down by its customer support. This filter is the recommended filter for people with Alzheimer's disease, cognitive loss, or memory impairment. The phone numbers on the spam list are updated by millions of people across the world in real time, helping you avoid robocalls and fraudStandard Filter (Low Control): This filter plays a customised pre-recorded message but then allows callers to manually continue the call by simply pressing 5. You will find your unique 12-digit serial number on the barcode label on the underside of your trueCall unit.

Multiple Telephones: If you have multiple telephone extensions in the house we strongly recommend using a multiple handset cordless system, and not different individual telephones, as this can cause issues with the TrueCall Care unit. Compatibility Video Caller ID - record a short video that plays automatically when you call friends and family. Apart from recording a selfie video, you can also set a Video Caller ID using one of the built-in templates, aiming to create a more personalized and unique calling experience Unrecognised calls are answered, without your phone ever ringing, and callers are asked to leave a short message. It then puts them on holds and rings the phone to deliver the message. You can then choose whether to reject or accept the call. The idea of putting call center staff on hold particularly delighted us. After having this crap on for months; only today did I realise there was a junk category in my messages and within there was countless messages from my Doctors, HMRC and other important messages, absolutely NONE of which were spam, and ACTUAL spam was getting through so I assumed the spam filter wasn’t working. Ghost Call - set any name, number and photo to make it appear as if you are getting a call from that personIf you are in any doubt regarding your (or the person you're purchasing for) condition, please ask your GP whether it is a chronic or acute... Though Caller Display and the Telephone Preference Service (TPS) have done a lot to help reduce the annoyance of cold-calling, many people are still plagued with sales calls, automated calls and even nuisance calls.